PRIVACY POLICIES

According to the Habeas Data personal data protection law 1581 of 2012, it is important that you are aware of the following:

By accepting the legal terms and conditions, you indicate that you know and authorize, in advance, expressly and informed Distribuidora Histra SAS., its subsidiaries and affiliates, so that your personal data can be stored and used in order to achieve efficient communication during this procedure or activity and you authorize, under the same terms, that said information may be processed in accordance with the provisions of Law 1581 of 2011 and its Regulatory Decrees, in order to receive information about its products, services, offers, promotions, alliances, studies, contests, content. Likewise, you have been informed about the policy for the protection of personal data available on this site, which includes the consultation and complaint procedures that allow me to make effective your rights to access, knowledge, consultation, rectification, updating, and deletion of data, and you can also submit any request regarding your personal data via email: [email protected]

DISTRIBUTOR HISTRA SAS. declares that it protects the data provided by its clients by virtue of the provisions of the regulatory regulations of the right to HABEAS DATA and informs clients interested in being part of the campaign/program/event by completing this form, which will assist them the following rights:

1. Know, update and rectify your personal data.
2. Verify the authorization granted.
3. Be informed about the use that has been given to your personal data.
4. Submit any complaints you consider to the Superintendency of Industry and Commerce.
5. Revoke authorization and request the deletion of any data when you consider that your rights have not been respected.
6. Access for free the personal data that you voluntarily and through this format decide to share with Distribuidora Histra SAS.

This portal is concerned about the protection of personal data. That's why, when you visit www.hildastrauss.com, we help you maintain control over your personal data online. Below we describe the guidelines we use to protect the information that the user provides us during their visit to our portal.

Personal information

In some parts of this portal we ask you to provide us with information that allows us to improve the visit to the portal, respond to the purchase offer, or follow up on concerns after the visit. PARTICIPATION IS COMPLETELY OPTIONAL. We may ask for your name, email address, telephone number, address, type of business, preferred information, credit card, bank account, identification number and service number, as well as other similar personal information. that is needed to register or subscribe to services or offers. If we ever require materially different information, we will let you know. When the user provides personal information to Distribuidora Histra SAS., we will not give or sell it to any external company for use for marketing purposes or service offers. We will maintain the confidentiality of personal information and it will only be used by Distribuidora Histra SAS. to foster the relationship with us. In the case of newsletters or mailing lists, or any advertising or promotional activity, our intention is to send email messages only to customers who we believe have chosen to receive these messages. At any time, the user has the right to choose not to receive communication from Distribuidora Histra SAS. in the future, proceeding to cancel your subscription to these services, through our portal, or the portal that is reported.

cookies

Cookies are small data files that web portals such as www.hildastrauss.com or emails save in your browser and optionally on your hard drive. Cookies allow us to "remember" information about your preferences and session, and allow you to move within areas of our web portals without re-entering your data. This makes it possible to create a more personalized and comfortable shopping experience. Histra SAS Distributor. uses a third party to place cookies on your computer to collect non-personally identifiable information. Although cookies contain a unique user number, they do not collect or store any personally identifiable information. Although you can configure your Internet browser to not accept cookies, these are necessary to be able to view, create an account, or make purchases through the Distribuidora Histra SAS portal. If you do not have cookies activated, you will not be able to use the portal.

Clickstream Technology

The Internet search engine automatically collects information from the website that the user consulted before visiting www.hildastrauss.com, the browser they used and any search terms they entered on our portal, among other things. Our portal may also use other technologies to track the pages our customers visit to ensure a better and safer shopping experience and to help us understand how visitors use our portal.

We collect information regarding your interaction with our web portals using "cookies" or clickstream technology. We may obtain additional personal and general information from other providers.

You can choose:

Stop receiving commercial communications by e-mail, direct mail, telephone and mobile. Update and correct your personal information.

Histra SAS Distributor. follows these privacy principles both online and offline when collecting, using, securing and sharing customer information.

Impediment of use

Histra SAS Distributor. may, at its sole discretion, cancel your account or prevent you from using the Distribuidora Histra SAS portal. whenever. You are personally responsible for any orders you place or charges incurred before your use of the portal is terminated. Histra SAS Distributor. reserves the right to change, suspend or discontinue any and all elements of the Distribuidora Histra SAS portal. at any time and without prior notice.

User Responsibility

By entering this portal, the user undertakes to provide correct and true personal information, as well as to update their data whenever required. Likewise, the user is obliged to promptly notify their corresponding entities in the financial or cooperative sector of the loss or theft of their credit card or other instruments provided by them to carry out transactions, such as debit cards, personal codes. , etc., in order for such instruments to be disabled by them. The user is prohibited from placing on, or transmitting to or from this portal any illegal, threatening, libelous, defamatory, obscene, scandalous, pornographic or profane material, or any other material that could give rise to any civil or criminal liability in the terms of the law.

You agree not to use any device, software, routine or data to obstruct or attempt to obstruct the proper functioning of the Distribuidora Histra SAS portal. or any activity carried out on this portal. Additionally, you agree not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including, without limitation, browsers, spiders, robots, digital characters or intelligent agents) to navigate or search the Distribuidora portal. Histra SAS. other than the search engine or search agents provided by Distribuidora Histra SAS. or browsers generally available to the public.

Information collected by Distribuidora Histra SAS.

As part of your interaction with Distribuidora Histra SAS., personal information may be collected, such as:

Contact information, including name, postal address, telephone number and email address.

Purchase information, including credit card number, billing or shipping information.

We may also collect demographic information, including age, personal interests and product preferences.

We may ask you for your personal information when you are purchasing or taking advantage of the services we offer. For example, we may request and/or collect personal information when:

• You buy products or services.
• Establish an online account.
• Schedule a delivery or installation.
• You participate in a giveaway, promotion or survey.
• Please contact us with questions or concerns.
• Participate in other activities with Distribuidora Histra SAS.

Uses of your personal information

We use the personal information that you provide to us for purposes including, but not limited to:

• Fill orders for products, services or information.
• Track and confirm orders online.
• Deliver or install products.
• Provide customer service.
• Manage giveaways, promotions or surveys.
• Offer new products and services.
• Improve the effectiveness of our web portals, our marketing efforts and our services and offers.
• Conduct research and analysis.
• Send marketing communications.
• Conduct other business activities as necessary or as described elsewhere within this policy.
• Personal information provided to Distribuidora Histra SAS. by third parties.
• Information from or about friends and family.

If you provide us with information about other people, or if other people give us information about you, we will only use that information for the specific reason for which it was provided. Some examples include providing a weekly mailing address, emailing a friend, and emailing a link to friends to visit your Wish List.

Share personal information

Histra SAS Distributor. does not sell or rent your personal information to third parties.

We may need to share your personal information with third parties such as our agents, service providers and other representatives acting on our behalf, for limited purposes. For example, we may share personal information with third parties who perform services on our behalf.

From time to time we may be required to share personal information in response to a valid court order, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies activities that we in good faith believe to be illegal.

We will share certain personal information when we believe that such disclosure is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

Any personally identifiable information that you submit on a bulletin board, blog, chat, product comment, or other public forum on this site may be read, collected, or used by other users of these forums and may be used to send you unsolicited messages. We recommend that you do not give out your name, email or other personal information. Please note that if you choose to do so, it is at your own risk and you accept full responsibility for any such comments and any consequences that may arise from posting such information.

Occasionally, we may partner with a third party to create a portal that may appear as if you were on a Distribuidora Histra SAS page. These portals can share a brand or give the appearance and feeling of being on our portal. However, the information collected on these pages may not be covered by the privacy policy of Distribuidora Histra SAS. We will inform these portals and publish the privacy policy that is applicable to the information collected on these pages.

Payment information

Among the alternatives contemplated in this portal for the cancellation of the products and/or services selected by the user, www.hildastrauss.com offers, in some cases, a link that communicates with the web portals of the respective financial entities, in which the payment is made, and consequently, in such events the management of personal information will be the exclusive responsibility of the financial entity, as established in its agreements with users. In events in which there is no such link, but rather the information is provided directly to Distribuidora Histra SAS. Through this portal, the responsibility for the management of personal information will be in the terms established in this document.

Disclaimer of Liability

Whenever the user has not been notified in a timely manner of the existence of the violation of their personal information, or when the user has not proceeded to notify the corresponding financial entities or cooperatives of the loss, misuse, theft or theft of the instruments. conferred by them to carry out transactions, or when improper use of their registration data is made, Distribuidora Histra SAS. assumes no responsibility for such actions.

Choices Regarding Your Personal Information

Histra SAS Distributor. communicates with your customers through multiple channels and mediums to keep them updated on topics such as promotions, offers, customer experience content, and new products or services.

Once you provide your personal information, we may contact you by direct mail, email or telephone. We may continue to communicate through these channels unless you request to stop receiving these communications by opting out. Before sending you mobile advertising (for example text messages), we will ask for your express consent by requesting your participation.

If you no longer wish to receive these communications, you can let us know by calling Bogotá: 7468600 or through WhatsApp 317 8603547

Histra SAS Distributor. will take the necessary measures to modify its presence in its advertising communications. Due to production, mailing and systems timelines, it may take some time to process your request. The following guidelines are offered for your convenience:

• 10 business days for emails.
• 10 business days for direct mail and telephone.
• Until the change you requested takes effect, you may continue to receive marketing communications from us. If you submit your request by regular mail, please allow additional time for us to receive and process your request.

Even if you have opted out of marketing communications, you may still receive marketing communications such as order confirmations and other organizational-related communications.

Privacy Policies WhatsApp and chat

Histra SAS Distributor. informs that the personal data that may be provided by the user in their username and in the content of the conversations, will be processed solely and exclusively for the management and correct functioning of the chat, through a third party in charge of the development of the chat platform, which may temporarily store the information on its servers. The personal data processing policy of Distribuidora Histra SAS. It can be found at www.hildastrauss.com and to exercise the rights of habeas data the owner can contact the email [email protected] . The user is solely responsible for the disclosure they make of access to the chat and for the content and information they share in it.